Privacy Policy

Effective 11 July 2026 · HootiniLabs is a Hackney Lane Group Ltd product

1. Who we are

HootiniLabs ("the app", "we") is a learning app that teaches artificial intelligence through short lessons, an AI tutor, and mini-games. It's available as a web app at hootinilabs.vercel.app and as a mobile app. It is operated by Hackney Lane Group Ltd (United Kingdom).

2. What we collect — and where it lives

• Your learning progress (name or nickname you enter, lessons completed, XP, streaks, feathers, game scores, settings) is stored locally on your device in your browser or app storage. It is not sent to our servers today. If you clear the app's data or uninstall, it is deleted.
• Date of birth / age. We ask your age once, to make content age-appropriate and to require a parent or guardian's consent for children under 13. Your date of birth stays on your device — it is not transmitted to us.
• AI tutor messages. When you ask Hootini (the AI tutor) a question, the text of your question is sent securely to our tutor service (hosted on Supabase) and processed by an AI model provider (Groq) to generate a reply. Messages are used only to answer you — don't include passwords or sensitive personal details in tutor chats.
• Anonymous usage analytics. We record basic product events (for example "lesson completed" or "game played") tied to a random device identifier — not your name or email. No advertising identifiers, no cookies, no cross-site tracking, and no sale of data, ever.
• Purchases. Payments are processed by Stripe (web) or Google Play / Apple (mobile apps). We never see or store your card details — those stay with the payment provider.

3. Optional accounts (when available)

We are adding optional accounts so your progress can sync across devices. If you create an account, we will store your email address and a copy of your learning progress on our infrastructure (Supabase, hosted in the EU). You will be able to delete your account and all associated data from inside the app at any time, or by emailing us.

4. Children

• The app asks every user's age. Users under 13 can only continue after confirming a parent or guardian is present and consents.
• Children's date of birth stays on the device, we show no third-party advertising, and the junior learning path contains age-appropriate content only.
• Parents/guardians can remove all data by clearing the app's storage or uninstalling, and can contact us with any question.

5. Notifications

If you enable reminders, the app schedules local notifications on your device (streak reminders and an occasional "come back" nudge). These are generated on your device, can be turned off in the app or your system settings, and involve no server tracking.

6. Third-party services we rely on

• Vercel — hosts the web app and this website.
• Supabase — runs the AI tutor service (and account sync, when enabled).
• Groq — processes tutor questions to generate answers.
• Stripe / Google Play / Apple — payment processing.
• Google Fonts — typefaces for the website and app.

Each processes only what's needed to provide its function, under its own privacy policy.

7. Your rights and choices

• Access / deletion: progress data lives on your device — you can view it in the app and delete it via "Reset progress" or by uninstalling. Once accounts launch, in-app account deletion removes everything we hold.
• Analytics: events are anonymous; contact us to have a device identifier's events deleted.
• If you're in the UK/EU, you have rights under UK GDPR / GDPR (access, rectification, erasure, portability, objection). Email us and we'll help.

8. Security & retention

All network traffic uses HTTPS. We keep data only as long as needed for the purposes above. We do not sell or rent personal data to anyone.

9. Changes to this policy

If we make material changes (for example when account sync launches), we'll update this page and the effective date above.

10. Contact

Questions, requests, or concerns: r4mobile1980@gmail.com · Hackney Lane Group Ltd · hackneylanegroup.com